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50 Reviews

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March 20 2024

Thought I Knew Good Before Wilkins

not gonna lie I have purchased 5 brand new Harleys from my local dealer (11miles from me) in NH over the past 10 years and I thought they were a good dealer to work with that was until I made and 2.5 hour trip to Wilkins Harley. from first contact with John via phone and then onto texts from John and Mike they treated me like I had been buying bikes from them since the 50's. super transparent pricing very upfront and welcoming when I arrived to look at the different colors of the new 24 RG. they gave me a tour of the dealership and it was right in the middle of a chili cook off they were super busy and still made me fell like I was the only person at the dealership. I would recommend Wilkins Harley to everyone I know from now on. even after the sale both John and Mike answered all of my questions right away and never left me high and dry. I can not say enough about how great of a team they have there and there enjoyment for helping riders onto a new ride thanks again Wilkins team

Ed, Epping NH


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March 10 2024

Family and Respect

Family and Respect... two things I always feel at Wilkins. From the beginning of my riding career in the riding academy in August of 2021 to my recent Stage IV upgrade, the team at Wilkins has done a great job of keeping me on the road doing something I have absolutely fell in love with 2 years ago. Sales and Service are important, however, every single person there, gets it and works to provide the very best.
From Sierra and Devin in apparel to Andrew outback to the topnotch mechanics like Marissa, Roscoe and Dan. The Sales team is great and are not about the sale, but more importantly, marrying the right ride to the individual. The service team is fantastic, can't say enough about Chris, Tom and all the others helping me achieve the right ride for me. John, thank you. It all starts with the leadership. Good, bad or indifferent, it starts with the expectations and example set by your family to your Wilkins family employees.

Chance, Woodbury VT


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March 04 2024

True Family

I know it's cliche, but they DO treat you like family. There is no pressure and they Are truly happy and excited for you to start your 2 (or 3) wheel adventure

Michael, Barre VT


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March 01 2024

Stayed Late to Help Me

Mike and the entire team at Wilkins made the purchasing of my 2022 Pan American Special a breeze. Everyone was very professional, knowledgeable, and made me feel welcome. Unlike some other dealerships I have visited, at closing time you are asked to leave, however, this was not the case at Wilkins. Mike stayed 40 minutes past closing time to explain the features of the Pan American Special. I would highly recommend Wilkins to anyone who is looking for a Harley-Davidson motorcycle. Thanks again team Wilkins!

Travis, Alburg VT


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February 15 2024

Wilkins Builds Lasting Partnerships

I am thrilled to share my experience with Wilkins Harley-Davidson. They are a team that consistently exemplifies a top-notch operation—led by a dedicated group of self-aware and motivated individuals who have forged a cohesive unit over the years.

Working with this dealership, you can expect transparency and clarity in every interaction. They foster an environment of respect, value, and dedication. It's evident that their commitment to excellence not only ensures a smooth collaboration but also sets the stage for a lasting partnership. I wholeheartedly recommend this dealership for its professionalism, reliability, and the genuine sense of camaraderie it brings to the table.

Nathan, Williamstown VT


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February 04 2024

The Little things matter to them!

Wilkins does everything well to be honest. They make purchasing a motorcycle, an experience. One of camaraderie and friendship. Even though they sell a lot of motorcycles, they make each customer feel special. Whether it is finding out what each customer would like for a snack or beverage, or helping you find a specific accessories. The experience is never rushed and they take as much time as you need to make sure the process feels special and unique. They deserve all the accolades because they are doing everything better than anyone else I have ever worked with. It is no wonder they have been in business as long as they have. The little things matter to them.

Sam, Underhill VT


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January 29 2024

Wilkins Staff SEES you!

Every person at Wilkins sees you, hears you and does something with the information provided. What you say does not fall on deaf ears. Working in luxury hospitality, it is usually I that gets to surprise and delight guests using the golden nuggets of information that they share with me. Wilkins definitely delivered on the surprise and delight aspect, I was completely surprised and blown away at being on the receiving end of five star service! ⭐️⭐️⭐️⭐️⭐️ bravo!

Rebecca, South Royalton VT


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January 25 2024

Friends Helping Friends

It's like a big bunch of friends helping other friends out here. Great place and service!

Rellikrats1


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February 02 2024

Now I understand!

I have bought more vehicles and toys than I can count over the years, from tons of dealerships, and I can honestly say I have NEVER seen any auto, boat, bike, or other dealership that even comes remotely close to Wilkins and their staff. People are what make an organization, and Wilkins employs the absolute finest. It is evident they all love what they do.
From my first phone call to ask about a test ride, to when I walked in the dealership, I was enthusiastically greeted and introduced all around. I instantly felt like I belonged there. Luke was excellent to work with, and the entire sales process was zero pressure.
The nice touch was that the GM insists on personally giving you the overview of your new ride, explains all features, and gives you his personal cell number if you have questions.
Could I have saved a few bucks buying from somewhere else that sacrifices service for bare bones cost? Probably. Will I sleep like an baby knowing I bought a quality product from a gem of a dealership that treats their customers like close family and will be there for me any time I have a question? Absolutely.
There is a reason they are the top rated dealership in New England, and it’s because of the people that work there, that care about the people that shop there.
I’ve never taken the time to write a review for a dealership in 20 years, but this dealer deserves my time because they have gone above and beyond for me before, during, and after purchase.

Dan, Barre VT


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January 17 2024

Drove 300 miles to do business with Wilkins!

Want to know about Wilkins H-D?? I drove 300 miles to get not only the motorcycle I have always wanted but I got it at a fair price. From the website to parking lot everything was simple and easy. Clear detailed photos, professional staff, no pushy sales or gimmicks. Full transparency. Up front pricing, all the different packages and financing were explained and broken down in understandable terms. Complete and thorough walk around of the bike and every feature was explained until I understood how everything works. If you want sloppy service and the run around then go somewhere else. If you want above and beyond professionalism with a like family atmosphere then Wilkins H-D is the place for you. PS. - they even helped me load up the new one for the trip back to Long Island. You can't beat Wilkins H-D

Glenn, Long Island NY


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July 24 2013

Wilkins Stands Above All

I purchased MY first bike this year and the entire staff at Wilkins was exceptional. From Matt helping to locate my bike, Dave finding the perfect financing for my budget, Tausha and Tony for the accessory advice (Boom audio sounds great) Tom answering every question I have about servicing without making me feel like its a silly question. Jenna getting me the perfect jacket and John for giving me his personal assurance that if I needed anything the Wilkins "family" would be there to assist as there goal is to keep me riding. With this experience I received in April we never thought twice about where we would purchasing our second bike in May. I tell everyone that If you are looking for service Wilkins stands above all.

Vickie, Huntington VT


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May 19 2022

Harley Hospitality

I made my bike purchase last summer and was impressed with the staff in all departments of Wilkins. A friendly and comfortable feeling, not just being treated like a customer, but like I had been coming there for years, even though it was my first time there, ever! The hospitality reminded me of what all American business places USED to be like, but not any longer, except for this place! The American tradition still continues here! I have since had services conducted here, as well as, ordering parts and having them installed here. I will not go to another H-D dealer for any purchases or service, there is not any need to, nobody can beat this place. Even when I move away from Vermont to Massachusetts, I will come back to Wilkins.

Steve, South Burlington VT